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班組長的培訓課程

課程背景：
班組長、工段長是企業組織中的基本細胞，是直接帶兵打仗的人，是公司戰略和規章的落實者，班組長的理念和管理素質直接影響所轄班組成員。號稱“兵頭將尾”的班組長，在組織中處于承上啟下的關鍵作用，是一線生產的直接指揮者和組織者，他們的管理水平高低將最終影響公司的經營績效。
授課目的：
開發此課程旨在提(ti)高企(qi)業(ye)班組(zu)(zu)長(chang)的(de)(de)綜(zong)合管理素質(zhi)，解(jie)決班組(zu)(zu)長(chang)工作中遇到的(de)(de)種種疑(yi)難(nan)問題。通(tong)過對不同(tong)性質(zhi)企(qi)業(ye)班組(zu)(zu)長(chang)實(shi)踐管理工作的(de)(de)調研，收集(ji)并(bing)歸納了(le)大量班組(zu)(zu)長(chang)困擾問題(案例(li))，同(tong)時(shi)也總結了(le)不少(shao)優(you)秀(xiu)班組(zu)(zu)長(chang)成功的(de)(de)工作經驗(案例(li))，豐富的(de)(de)案例(li)、大量的(de)(de)現場實(shi)景是(shi)本(ben)講座的(de)(de)特色。借此項目，同(tong)廣大制造(zao)型企(qi)業(ye)班組(zu)(zu)長(chang)共同(tong)分享(xiang)。

課程大綱
第一部分：班組長的地位和使命
班組管理的概念
班組長的地位
班組長的使命
班組長的重要作用
班(ban)組長的(de)具體(ti)職(zhi)責

第二部分：角色認知能力
班組長管理水平現狀
角色認知的三個層面
班組長的成就動機
班組長的技能要求
案(an)例(li)分析(xi)：我錯(cuo)在哪?#

第三部分：生產管理能力
制定計劃的五步曲
如何處理發現的問題
確立目標的2大方法
案例分析：我們的目標怎么啦?#
如何擬定計劃
決策質量分析
制定計劃的三項選擇
計劃實施的浴盆曲線規律
崗位之間接口處理
執行制度的“爐火效應”
案例分析：為什么(me)費(fei)力不討好#

第四部分：團隊領導能力
決定能力
請示問題的決定技巧
非規范化問題的決斷
用人3法則
如何協調
如何了解員工的個性差異
如何了解團隊的群體心里
三大機制掌控群體心里
溝通從欣賞開始
有效溝通的PAC理論
案例分析：為什么得不到理解?#

第五部分：掌控權利能力
班組管理疊加法則
班組長的權利類型
領導者影響力的三個層次
領導方式菲德勒圖
領導成熟度與之對應的工作方式
班組長的四種管理方式
管理方格圖

第六部分：反抗挫折能力
挫折感的起因
歷練抗挫折能力
遇挫折后的六種反射
改變性格挑戰挫折
不同類型的人面對壓力的反應
不斷提升情商
案例(li)分析(xi)：我該怎么辦?#

講師介紹：
安岷老師簡介
著名生產管理專家
有著40年制造業企業管理經驗
中國企業聯合會認證高級管理顧問
美國AITA認證PTT國際職業培訓師
國家人事部認證高級經濟師
深圳大學管理咨詢研究中心研究員
曾擔任多家國有和民營企業總經理和高層管理
從事管理顧問和培訓工作五年、在全國做過的公開課和內訓課程達800場
為韓國著名企業三星集團做過5S咨詢服務，任首席顧問
曾經擔(dan)任：深圳奔達爾制冷設備有限公司(si)生產副總、深圳市綠居裝(zhuang)飾有限公司(si)副總、湖南叉車總廠(chang)廠(chang)長兼黨委書記(ji)等

服務客戶：
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班組長的培訓課程